Mint Medical Technology
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Healthcare systems

MintPulse

Maintenance, PM/MA and CMMS platform with built-in ISO documentation

Command Center dashboard — 5-pillar readiness index, repair pipeline, SLA and a live alert centre
Repair list — every work order, filtered by status / department / priority / keyword, with colour-coded status badges (pending · awaiting approval · assigned · in progress · closed)
New repair request — the work-order form: title, fault description, priority, before photos, and equipment / location (department, building, floor, room), then submit into the approval queue
Approve repairs — the approval queue; an authorised approver clicks Approve or Reject with a reason (a popup flags pending approvals right after login)
Assign work — hand an approved job to the responsible technician, who then logs the work done and closes it
Equipment registry — all equipment and assets with code, category, location, owning department, PM cycle (months) and status; searchable and filterable
Annual PM plan — a month-by-month calendar grid (Jan–Dec) per device and assigned technician, with a progress bar and planned / done / overdue status; document numbers and reports are kept separate from MA plans
Annual maintenance (MA) plan — a month-by-month calendar (Jan–Dec) for contracted / outsourced maintenance, on its own tab beside the PM plan, with a progress bar, planned / done / overdue status and an ISO-format MA report
PM/MA plan report (ISO format) — the monthly execution table with planned budget versus actual cost, printable or exportable to Word
Daily checklist — record daily equipment and system checks against template items (with custom option words such as OK / not OK)
Checklist templates — build inspection templates: name, department, frequency (daily / weekly) and each check item with its type, custom option words (e.g. OK / not OK), category and required flag
Summary report — pick year / month / department for counts of work orders, completed jobs, cost, a 12-month trend, a per-department breakdown and the most-reported equipment
Monthly report — pick a year and month for an ISO-format performance report (with form number): maintenance summary, total cost, urgent jobs, PM done, checklists completed, the work-order list and signature blocks
Documentation — the ISO document register grouped by type (procedure / work instruction / form / checklist / risk) with number, version, effective date and ISO 9001:2015 templates
Risk Management — log and assess risks by year / department with a risk matrix (likelihood × impact = score), risk categories, status (open / mitigating / accepted / closed), controls and owners
IT-asset registry (IT team only) — summary cards (IT devices / licensed / expiring ≤30 days / expired), colour-coded licence-expiry badges, and licence keys and credentials stored encrypted
Network Diagram (IT only) — draw the network as a flowchart in the app, from Internet, firewall and core switch to each building, linked to IT asset records, or attach an existing diagram file/link
Booking — reserve vehicles and meeting rooms on a calendar (month / week / list); the system blocks overlapping bookings of the same resource and emails attendees an invitation with the details

Command Center dashboard — 5-pillar readiness index, repair pipeline, SLA and a live alert centre

Key features

Every maintenance request and preventive-maintenance task for the whole organisation in one system — raise a work order, approve it, assign a technician, log the work, close it, then let the requester rate the result: the full loop. An equipment and asset registry with PM cycles and repair history, annual preventive-maintenance (PM) and maintenance (MA) plans on a month-by-month calendar, planned budget versus actual cost, daily inspection checklists with custom templates, summary and monthly reports, an ISO 9001 document set (procedures / work instructions / forms) with templates and a formatting toolbar, a risk register with a risk matrix, an IT-asset registry (licence keys and expiry dates, encrypted device credentials, network diagrams), and calendar-based vehicle and meeting-room booking — multi-department, multi-building.

  • Full work-order loop: request → approve → assign → close → satisfaction rating
  • Annual PM/MA plans on a monthly calendar, planned budget vs actual cost
  • Equipment / asset registry with PM cycles and repair history
  • Daily inspection checklists with custom templates
  • ISO 9001 documents with templates and a formatting toolbar, plus a risk register (risk matrix)
  • IT assets: licence keys and expiry, encrypted credentials, network diagrams
  • Calendar vehicle / meeting-room booking with automatic clash prevention
  • Technicians work from their phones: instant push alerts for new jobs, sign in with fingerprint or Face ID
  • Thai and Lao interface · chat with our support team from inside the system

Modules included

9 modules

MintPulse9 modules · one shared data core
  1. 01 Dashboard repair status, PM due, costs and licence alerts
  2. 02 Work orders request / approve / assign / close / rate
  3. 03 Equipment & PM/MA asset registry + annual maintenance plans
  4. 04 Checklist daily inspections + template management
  5. 05 Reports summary and monthly reports
  6. 06 Documentation ISO 9001 documents + registry / plan reports
  7. 07 Risk Management risk assessment + risk matrix
  8. 08 IT assets licences, encrypted credentials, network diagrams
  9. 09 Booking vehicle / meeting-room booking + booking reports

Real screens

Click an image to enlarge

Command Center dashboard — 5-pillar readiness index, repair pipeline, SLA and a live alert centre
Repair list — every work order, filtered by status / department / priority / keyword, with colour-coded status badges (pending · awaiting approval · assigned · in progress · closed)
New repair request — the work-order form: title, fault description, priority, before photos, and equipment / location (department, building, floor, room), then submit into the approval queue
Approve repairs — the approval queue; an authorised approver clicks Approve or Reject with a reason (a popup flags pending approvals right after login)
Assign work — hand an approved job to the responsible technician, who then logs the work done and closes it
Equipment registry — all equipment and assets with code, category, location, owning department, PM cycle (months) and status; searchable and filterable

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